Limited Warranty For Pagers

DuraComm warrants to the initial end user, each monitor/pager manufactured by DuraComm to be free from defects in material and workmanship when in normal use and service for a period of one year from the date of purchase.  Batteries and crystals are warranted for 90 days only.

Should a product manufactured by DuraComm fail or malfunction due to manufacturing defect, or faulty component, DuraComm, at its option, will repair or replace the power supply or parts thereof, which, after examination by DuraComm, prove to be defective or not operational according to specifications in effect at the time of sale to the initial end user. The product replaced or repaired under the provisions of this warranty, will be warranted for the remainder of the original warranty period, only, and will not extend into a new one year warranty period.

The limited warranty does not extend to any DuraComm product that has been subject to misuse, accidental damage, neglect, incorrect wiring not associated with manufacture, improper installation, or any product that has had the serial number removed, altered, defaced, or changed in any way.

DuraComm reserves the right to change, alter, or improve the specifications within its products at any time, and by so doing, incurs no obligation to install or retrofit any such changes or improvements on products manufactured prior to inclusion of such changes.

All requests for warranty service must be accompanied by proof of purchase, such as a bill of sale showing purchase date. DuraComm is not responsible for any expenses or payments incurred for the removal of the product from its place of use, transportation or shipping expenses to the place of repair, or return expenses of a repaired or replacement product.

The implied warranties which the law imposes on the sale of this product are expressly LIMITED, in duration, to the one (1) year time period specified herein. DuraComm will not be liable for damages, consequential or otherwise, resulting from the use of this product, or from the breach of this LIMITED WARRANTY.

Some states do not allow limitations on the duration of the implied warranty or exclusions or limitations coincidental or consequential damages, so said limitations or exclusions may not apply to you. This warranty gives you specific legal rights which vary from state to state.

This warranty is given in lieu of all other warranties, whether expressed, implied, or by law. All other warranties, including WITHOUT LIMITATION, warranties of merchantability and fitness or suitability for a particular purpose, are specifically excluded.

DuraComm reserves the right to change or modify its warranty and service programs without prior notice.

What Is Not Covered

b. Failure caused by theft, explosion, riot, vandalism.

c. Failure caused by lightning, freezing, fire, windstorm, earthquake, hail, water, corrosion or
    other liquids or flood.

d. Any cost or charge covered by the DuraComm Warranty or otherwise covered by DuraComm
    or an independent repairer's guarantee.

e. Economic loss, including loss of time, inconvenience or other incidental consequential loss
    that may result from a failure.

f. If the original purchaser leases or rents the product to someone else.

g. Units with serial numbers altered, removed or defaced, or rendered illegible.

h. General cleaning and tuning except in the course of a covered repair.

i. Channel crystals, batteries, antennas, cables, cords, fuses, cases, belt clips, external wiring,
    and accessories considered to be optional/add-on equipment.

j. Shipping and transportation costs.

Sales Terms and Conditions

Prices are subject to change without notice.                         Visa & Mastercard Accepted

Payment Terms: With approved credit, 1% discount for payment received within 10 days of invoice date, otherwise Net 30 days. VISA and Mastercard accepted. Accounts exceeding 30 days on any invoice are subject to credit hold and a 1.5% cumulative late charge will be added monthly to past due invoices.

Conditions: Freight charges are pre-paid and added to invoice. Shipments are ex-works Kansas City location warehouse. Spare parts orders are not subject to discounts. All repairs are to be handled by factory unless authorized in advance by factory. Out of warranty and non-warranty repairs will be billed at a rate of $60.00 per hour plus parts.

Shipping: Orders will be shipped by UPS Ground regular service unless specified by customer in which case customer will absorb additional freight charges as applicable.

Returns: Returns for service MUST be accompanied by a Return Authorization Number (RAN) obtained from DuraComm. This number must be clearly marked on shipping carton and address label. All returns must be shipped prepaid by customer. Collect shipments will be refused. Costs for crystals will not be refunded.  All sales final.  No returns for credit.